If you are a merchant offering services online, you have probably seen an increase in users and new accounts in the
last several weeks due to COVID-19. Some of these customers are not tech-savvy. So, what do you do: do you keep your online customer experience as it is or adapt it to help new users during this transition?
In this eBook, you will find:
- Recent traffic changes in
the eCommerce space.
- User behavioral variations that make online
verification more challenging.
- Benefits of behavioral and passive biometric
technologies to provide a better experience.
In the NuData network, we see that the creation of new eCommerce accounts has increased by 62% in March of 2020, and continued since.